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Privacy Policy

Your privacy matters to us. This policy explains how we collect, use, and protect your information.

Last updated: January 2025  |  Total Herbal Care, Bengaluru, India

1. Introduction

Total Herbal Care ("we", "our", or "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it.

By using our website or purchasing our products, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect information you provide directly to us, including:

  • Name, email address, phone number, and company name when you contact us via our website
  • Postal address and payment information when you place an order
  • Communications you send to us, including enquiries and feedback

We may also collect certain information automatically when you visit our website, such as your IP address, browser type, pages visited, and time spent on pages, through cookies and similar tracking technologies.

3. How We Use Your Information

We use the information we collect to:

  • Process and fulfil your orders
  • Respond to your enquiries and provide customer support
  • Send transactional communications such as order confirmations
  • Improve our website, products, and services
  • Comply with legal obligations
  • Send marketing communications, where you have given us consent to do so

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

  • Service providers: We may share information with trusted third parties who assist us in operating our website, conducting our business, or serving our customers, as long as those parties agree to keep this information confidential.
  • Legal compliance: We may disclose your information where required to do so by law or in response to valid legal requests.
  • Business transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

6. Cookies

Our website uses cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, though this may affect the functionality of certain parts of our website.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • The right to access personal information we hold about you
  • The right to request correction of inaccurate information
  • The right to request deletion of your information
  • The right to withdraw consent to marketing communications at any time

To exercise any of these rights, please contact us at wellness@totalherbalcare.com.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date above.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: